Effective 21 September 2026
Privacy policy
Our commitment
Kikumba, a product of Oree Studios Africa, respects your privacy. This policy explains the information we may collect, why we use it, and the choices available to you.
Information we collect
We may collect information you provide directly, such as account, order, seller, or support details. We may also collect basic device, browser, usage, and transaction information needed to operate and protect the marketplace.
How we use information
We use information to provide and improve Kikumba, connect shoppers with sellers, process marketplace activity, communicate important updates, prevent fraud, maintain security, and meet legal obligations.
Sharing
We may share information with sellers when needed to fulfil an order, with trusted providers that help us operate the service, or when required by law. We do not sell personal information.
Retention and security
We keep information only for as long as needed for the purposes described here or as required by law. We use reasonable safeguards, but no online service can guarantee absolute security.
Your choices
You may request access, correction, or deletion of your personal information where applicable. You may also opt out of non-essential communications through the controls provided with those messages.
Updates
We may update this policy as Kikumba develops. The effective date above shows when this version took effect. Questions or privacy requests may be submitted through Kikumba’s official support channel once available.